I bumped it to 2 stars because the Paint lady is very nice, along with an older gentleman who makes an effort towards Customer Service.
was very helpful and cut the pannels to my measurements.
Has a better selection then a lot of the other local Home Depot's.
Excellent service. Staff very helpful. They often go out of their way to help you. It seems to have products other home depot don't have. They do not have tool rental.
I needed some cabinet doors and the associate in Taunton
I am more disappointed each time I walk into this store. Nobody in this place knows anything about their stock or how to use it. 9/10 employees will walk directly by the customer without any type of acknowledgement. Most of the staff are high school/college folks who would rather gossip and talk about shift schedules than offer assistance or do some actual work. Often times I have to sneak between isles to avoid those obnoxious solar salesmen. During the day they have one register open. Anyways, Today I was overcharged for an item and was told I had to walk over to customer service for the correction. (my item was a 16 foot piece of lumber...not easy to trek across the store with). The customer service representative was rude, made me feel like I was lying about the overcharge, then pawned me off on one of the associates at a register. The kid at the register says, to me, "so what am I doing here?", to which the customer service rep replies, "I'll just do it"...he then proceeds to talk about how the initial employee who overcharged me is "so stupid". Then accidentally drops my change on the floor and says "OOPS!" while I pick it up. Support your local hardware store folks, forget this place.
This store started out well with great service. Most of the employees had knowledge of the trades applicable to the department they worked in and they offered advice. Now they're just minimum wage young people who do not care whether you buy something or not. Not friendly, don't acknowledge customers or greet them at all. One told me to find someone else to assist me. Yah, right, at Lowes I will from now on.
The Home Depot is a US Hardware Store based in Bridgewater, Massachusetts. The Home Depot is located at 1453 Pleasant St, Bridgewater, MA 02324, USA.
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